Effective April 2, 2020
- Scope of Policy
- Information We Collect
We only collect and store the absolute minimum amount of data we believe is required to provide the Service. There are three categories of data that we collect: Account Data, Operational Data, and DNS Resolver Information as described more fully below. Your Account Data and Operational Data are kept pseudonymized. Your DNS Resolver Information is anonymized at our edge data centers.
We do not collect your name, phone number, or credit card information (any payments are collected by the applicable App Store). The only information we receive from the applicable App Store is a limited amount of information that we need to confirm your subscription for a Service. We do not receive from the App Store any of your personal data or other information about your App Store account. We only receive your email address if you have decided to give us feedback.
2.1 Account Data
When you install the Yubi App on your device, create or update your account, sign up for a Paid Application Service, or participate in one of our referral programs, we collect and store the “Account Data” described below, depending on your use of the Yubi App.
We use account information to administer your account and authorize Internet requests from your device to the Yubi App network.
If you subscribe to paid Application Services, we use subscription information to administer those subscriptions.
If you participate in our referral programs, we use referral information to credit referrals to you.
2.2 Operational Data
Yubi App also collects and stores “Operational Data” when you connect to our network. This data is required to operate our Application Services.
Request data (Source IP, Source Port, Destination IP)
The Yubi App is not designed to hide your identity from the Internet properties you access from your device.
We track the filters you have enabled and the amount of data you have transferred to Yubi servers. We also use performance data to understand how the Yubi App impacts your Internet connection and to improve our Application Services. Performance Data does not include your personally identifiable information.
We use information regarding your device, such as device model and operating system, for troubleshooting and to improve our Application Services. This data does not include unique device identifiers.
We use crash log information regarding your device’s use of the Yubi App for troubleshooting and to improve our Application Services. Crash logs do not contain your IP addresses or other personally identifiable data.
We require your email address when you provide feedback or share your console logs. We use this information for troubleshooting and to improve our Application Services.
2.3 DNS Resolver Information
We collect limited DNS query data that is sent to the resolvers when you have the Yubi App activated on your device. The DNS query data that we retain does not contain user IP addresses or personally identifiable information, and the bulk of the data is only stored for 24 hours.
- How We Use Information We Collect.
We store your personal data only as long as is necessary to provide our Application Services, pursue legitimate interests, and comply with applicable laws. Your Account Data and Operational Data will be stored for no longer than two years after your last use of the Application Services.
- Information Sharing
Specifically, we do not permit our Service Providers to sell any personal information we share with them, or to use any personal information we share with them for their own marketing purposes or for any other purpose than to perform the services they provide to us.
In addition to sharing with Service Providers as described above, we may also share your information with others in the following circumstances:
- When we are required to disclose personal information to respond to subpoenas, court orders, or legal process; or in the case of an emergency to protect any person from the danger of death or serious physical injury; or to establish or exercise our legal rights or defend against legal claims;
- In the event of a merger, sale, change in control, or reorganization of all or part of our business;
- Where we have a good-faith belief sharing is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required to comply with our legal obligations; or as you may otherwise consent from time to time.
We do not sell, rent, or share personal information with third parties as defined under the California Consumer Privacy Act of 2018 (California Civil Code Sec. 1798.100 et seq.), nor do we sell, rent, or share personal information with third parties for their direct marketing purposes, including as defined under California Civil Code Sec. 1798.83.
- Legal Basis for Processing
If you are an individual from the European Economic Area (EEA), please note that our legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. We normally will collect personal information from you only where: (a) we need your personal information to perform a contract with you (e.g. to deliver the services you have requested), or (b) the processing is in our legitimate interests. In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person. We will obtain your consent where required by law. Where we rely on our legitimate interests to process your personal data, you have the right to object. If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at [email protected] email address.
- Data Subject Rights and Choices
In the event you elect to contact us to report an issue with the Yubi App, to share feedback or to send console logs, we may receive limited personal data about you, such as your email address, that we retain for a limited period of time. You will have the right to access, correct, update, export, or delete your limited personal information that we retain. You may email us at [email protected] with any such subject access requests and we will respond within thirty (30) days.
Please keep in mind that except for when you provide feedback, we don’t receive personally identifiable information from you, and we are unable to associate your identity with your Account Data or Operational Data. As a result, our ability to comply with data subject rights is limited to those circumstances in which we have your personally identifiable data.
- Data Security, Data Integrity and Access
We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, and we make use of privacy-enhancing technologies such as encryption. If you have any questions about the security of your personal information, you can contact us at [email protected]
- Notification of Changes
- Business Transactions
- English Language Controls